Shipping & Payment Policy

Last Updated: 28 August 2025

Payment Options:

We provide secure, hassle-free payment methods (processed instantly in INR ₹):

• Credit/Debit Cards: Visa, RuPay, and MasterCard
• Partial Cash on Delivery (COD): Available on eligible PIN codes with a ₹150 non-refundable convenience fee. The balance is paid at delivery. COD is not available for custom or international orders.
• UPI: Google Pay, PhonePe, BHIM & more
• Netbanking: All major Indian banks

Shipping & Delivery

• Processing Time: Orders are typically processed within 24–48 hours (Mon–Sat) before dispatch.
• Standard Shipping (India): 5–7 business days after dispatch, depending on your location.
• International Shipping: Free shipping worldwide. Delivery times vary by country (typically 7–15 business days).

Customs Duties & Taxes (International): Import duties, taxes, or customs charges are not included and must be borne by the customer. Please check with your local customs office before placing an order.

Please note: Delivery timelines are only estimates and not guaranteed. Actual delivery may vary due to courier delays, location, or unforeseen circumstances. We offer fast and reliable shipping across India and internationally.

Order Tracking

Once dispatched, tracking details are shared via email/WhatsApp.

You can also track directly with our courier partners:

• BlueDart: Track here using your Waybill/AWB number.
• India Post: Track here using your Consignment/AWB number.

Order Modifications & Cancellations

Orders can be modified or cancelled before dispatch. Once packed or shipped, changes or cancellations aren’t possible.

Returns & Exchanges

For complete details, please see our Returns, Refunds & Exchange Policy. (Reverse pickup may not be available at all PIN codes; self-shipping can be required.)

Lost, Damaged, or Non-Delivered Items

If your order is lost, damaged, or not delivered, contact us promptly at support@999tee.com. We’ll coordinate with the courier partner and provide a resolution (replacement or refund, subject to case verification).

Policy Agreement

By placing an order with 999Tee (India) Private Limited, you agree to the terms of this Shipping & Payment Policy. This policy is subject to updates - please check periodically.